Vioiv Shop

Shipping & Delivery

Here is how shipping, free delivery, and tracking work at Vioiv Shop.

1. Free shipping

Shipping is free on shop orders. You’ll see Free shipping at checkout. PDF Pattern downloads are digital and never need shipping.

2. Where we ship

We ship internationally. Enter your address at checkout to confirm your country is available.

3. Processing & delivery time

• Processing: We prepare paid orders as quickly as we can. Timing can vary with stock.
• In transit: Delivery speed depends on the carrier and destination country.
• Customs: International orders may be subject to customs checks or import fees in your country. Those fees are the customer’s responsibility when they apply.

4. Tracking your order

When your order ships, we update the status to Shipped and email you a tracking link. You can also find tracking in My Account under your order.

When the carrier marks the package delivered, your order may move to Delivered. That delivery date is also used for our return window—see the Return Policy.

5. Address tips

• Double-check your shipping name, street, city, postal code, and country before paying.
• We cannot guarantee re-delivery if the address was entered incorrectly.
• If a package is returned to us because of an address issue, contact orders@vioivshop.com with your order number.

6. Questions

Need help with shipping? Email orders@vioivshop.com and include your order number.

Last updated: August 20, 2026 · Vioiv Shop